Frequently Asked Questions

All Threads of Joy garments are thoughtfully made-to-order. Once your order is placed, our artisans begin crafting your outfit exclusively for you, ensuring precision, care, and attention to detail.

As a slow fashion brand in India, we prioritize craftsmanship over speed. Each made-to-order outfit undergoes careful stitching, detailing, and extensive quality checks. This intentional process ensures a refined finish and long-lasting wear.

Since production begins shortly after confirmation, cancellations are not possible once the crafting process has started. Our team begins preparing your garment with care almost immediately.

We work exclusively with sustainable and premium fabrics such as cotton, organic cotton, linen, Chanderi, and other eco-conscious textiles. These materials are breathable, durable, and aligned with our commitment to responsible fashion.

Threads of Joy follows a made-to-order production model to reduce overproduction and fabric waste. By creating garments only when ordered, we minimize landfill impact and support mindful consumption.

Slow fashion is an approach that values quality, longevity, and ethical production over mass manufacturing. Our handcrafted garments are designed to be timeless, versatile, and cherished beyond seasonal trends.

A detailed size guide is available on every product page to help you choose confidently. If you require further assistance, our team is available via chat or email to guide you.

Select styles allow minor customizations such as length adjustments or sleeve modifications. Customization availability is mentioned on each product page. For special requests, we recommend contacting us prior to placing your order.

Orders are typically dispatched within 7–10 working days. Delivery timelines may vary depending on your location within India. We strive to ensure a seamless and timely experience.

Yes, Threads of Joy currently offers shipping across India. International shipping options may be introduced in the future.

As each garment is crafted on a made-to-order basis, we do not accept returns unless the product received is damaged or incorrect.

In the rare event of receiving a damaged or incorrect item, please contact us within 72 hours of delivery with your order details and clear images. Once verified, we will arrange a replacement.

Exchanges are possible only in the case of a size error on our part. We encourage customers to review measurements carefully before placing an order.

Our pricing reflects the use of sustainable fabrics, fair-wage craftsmanship, detailed finishing, and extensive quality checks. Each garment is ethically produced in limited quantities, ensuring exceptional quality and long-term value.

Threads of Joy combines sustainable fabrics, ethical production practices, and a made-to-order approach to create refined, timeless clothing. Every piece is thoughtfully crafted to offer comfort, elegance, and lasting quality.